Refund policy
Return & Refund Policy
At The Calm Within, your satisfaction is our priority. Because our products are fulfilled by trusted third-party suppliers and wellness brands, return and refund requests are coordinated on a per-order basis.
How to Request a Return
To initiate a return, please contact us within 30 days of your delivery date at [your contact email]. Include your order number and reason for the return and we will respond within 2 business days with next steps.
Eligibility
Returns are accepted for items that are:
- Unopened and in original packaging
- Damaged or defective upon arrival
- Incorrectly shipped
Due to the nature of wellness and supplement products, we are unable to accept returns on opened items unless the product arrived damaged or defective.
Refunds
Once your return is approved and received by the supplier, refunds will be issued to your original payment method within 5–10 business days.
Non-Returnable Items
- Opened supplements or tinctures
- Digital products or downloadable content
- Items marked as final sale
Questions?
Reach out anytime at HSVnursingtips@gmail.com — we're here to help.
If more than 15 business days have passed since we’ve approved your return, please contact us at HSVnursingtips@gmail.com.